Avid Technology AirSpeed 5000 Setup Guide

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Summary of Contents

Page 1 - Setup Guide

Avid® AirSpeed® 5000Setup Guide

Page 2 - Legal Notices

10Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118Japan EMC Regulations . . . . . . . . .

Page 3

Preventative Maintenance8626. Click Ye s.Notice that Disk 1 is no longer labelled (E:) drive, and Disk 2 still appears as a Foreign drive.27. Right-cl

Page 4 - Trademarks

Preventative Maintenance8729. The next step is to set up your system. This is described in the topic “Configuring the AirSpeed 5000 for Your Network”

Page 5

Preventative Maintenance88cDuring the installation process, do not modify the default user logon and password. This might result in a failure to insta

Page 6 - Contents

Preventative Maintenance894. Click Next. The License Agreement dialog box opens.5. Select your language from the Select License Language list.The defa

Page 7

Preventative Maintenance908. Click Finish. A message box opens telling you to restart your system.9. Click Ye s to restart your system. When your syst

Page 8

Preventative Maintenance91Configuring the AirSpeed 5000 for Record and PlaybackWhen you are done installing or updating your software, you can configu

Page 9

Accessing the Knowledge Base92Accessing the Knowledge BaseThe Avid Customer Support Knowledge Base (Knowledge Base) provides additional information th

Page 10

A Specifications and NoticesThis section provides information on the dimensions and weight, the environmental, the electrical, acoustic, audio, video

Page 11

Dimensions and Weight94Dimensions and WeightThe following table lists the dimensions and weight.Environmental SpecificationsThe following table lists

Page 12 - Using This Guide

Power Specifications95Power SpecificationsThe following table lists the Power specifications.Acoustic SpecificationsThe following table lists the acou

Page 14 - Avid Training Services

Video Channels96Video ChannelsThis section describes the video channels.All 4-channel model servers support four (4) bi-directional channels (1 input,

Page 15 - Unpack and Inspect Checklist

Video Compression (4-Channel Models)97AVC-Intra model • Supports four (4) channels of HD record or play of AVC-Intra 50 and 100• Supports four (4) cha

Page 16 - Unpacking Your System

Video Compression (2-Channel Models)98Video Compression (2-Channel Models)This section describes the video compression for all 2-channel model servers

Page 17 - Verifying Components

Audio Specifications99Audio SpecificationsThis section describes the audio specifications.Options The following options are available for 2-channel mo

Page 18

Control and Synchronization Specifications100Control and Synchronization SpecificationsThis section describes the control and synchronization specific

Page 19 - Server Components

Redundancy101RedundancyWith regards to redundancy, we support the following:• Redundant network connections• Hot-swap redundant power supplies• Hot-sw

Page 20 - AIRSPEED 5000

Connection Specifications102Connection SpecificationsThis section describes the connection specifications.Connection Specifications Parameter Specif

Page 21 - Data Drive LED Functions

Connector Pinouts and Connections103Connector Pinouts and ConnectionsThe following connectors are listed in this section:• “RS-422 Serial Remote DB9 C

Page 22 - System Control Panel

Connector Pinouts and Connections104The following diagram shows the serial remote DB9 connection on the AirSpeed 5000:Serial Remote DB9 Pin Connection

Page 23

Connector Pinouts and Connections105Supported Optional VDCP CommandsThe following commands are implemented in Avid products for the VDCP protocol. Avi

Page 24 - Empty Empty Empty Empty

Using This GuideCongratulations on your purchase of an Avid ingest and playout server. You can use your AirSpeed 5000 to capture incoming media direct

Page 25

Connector Pinouts and Connections1062x.1D - RENAME This command renames an ID in the video disk from the Original ID to the New ID.The Original ID wil

Page 26 - Power Supply 1

Connector Pinouts and Connections107Ethernet Connector SpecificationsThe following table lists the 4 Ethernet connectors (RJ-45) specifications on the

Page 27 - USB ports (2)

Connector Pinouts and Connections108Multi I/O Expansion Port Cable Connection SpecificationsThis section contains information on the pin assignments f

Page 28

Connector Pinouts and Connections109GPIO Connector SpecificationsThe GPIO Connector is provided by a DB25 Connector on the rear of the of the Multi I/

Page 29 - MULTI I/O

Connector Pinouts and Connections110Auxiliary (1.0/2.3) to BNC Adapter Cable Connection SpecificationsThis section contains information on the connect

Page 30

Connector Pinouts and Connections111LTC Timecode Connector SpecificationsThe LTC In is an AC coupled input which requires a minimum 100mV between the

Page 31 - (2-Channel Models Only)

Uninterruptible Power Supply (UPS)112USB 2 Connector SpecificationsThis is a standard USB 2 connector. We support standard USB 2.0 devices, such as fl

Page 32 - AVC-Intra Codec Module Kit

B Safety and Regulatory InformationThis document contains safety and regulatory information for Avid hardware.• Warnings and Cautions• FCC Notice• Can

Page 33

FCC Notice114cFor products with a power switch the main power switch should remain accessible after installation.(Hebrew Warnings and Cautions)FCC Not

Page 34

Canadian Notice (Avis Canadien)115ModificationsThe FCC requires the user to be notified that any changes or modifications made to Avid hardware that a

Page 35 - Card Guide thumbscrew

Symbols and Conventions2Symbols and ConventionsAvid documentation uses the following symbols and conventions:Symbol or Convention Meaning or ActionnA

Page 36 - SATA Cables (red)

European Union Declaration of Conformity116(Hebrew LED Safety Notices)European Union Declaration of ConformityDeclaration of conformityKonformitätserk

Page 37 - Thumbscrews

European Union Declaration of Conformity117declare under our sole responsibility that the product,erklären, in alleniniger Verantwortung,daß dieses Pr

Page 38 - Standos for codec

Disposal of Waste Equipment by Users in the European Union118Disposal of Waste Equipment by Users in the European UnionThis symbol on the product or i

Page 39

Korean EMC Regulations119Korean EMC RegulationsClass A EquipmentPlease note that this equipment has obtained EMC registration for commercial use. In t

Page 40

Taiwan EMC Regulations1202. Operator touchable area protectionOperation manual should have following statement and statement should be shown on device

Page 41 - Hold Down Bracket slots

Taiwan EMC Regulations121Examples of measures to reduce risks include:- Rounding of sharp edges and corners-Guarding- Provision of SAFETY INTERLOCKS-

Page 42

Taiwan EMC Regulations1229. An EUT that provides TELECOMMUNICATIONS NETWORK connection ports for connection of multiple items of other telecommunicati

Page 43 - Rack-mount Requirements

Taiwan EMC Regulations123If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an explosion

Page 44

Avid75 Network DriveBurlington, MA 01803-2756 USATechnical Support (USA)Visit the Online Support Center at www.avid.com/supportProduct InformationFor

Page 45 - Separating the Slide Rails

If You Need Help3If You Need HelpIf you are having trouble using your Avid product:1. Retry the action, carefully following the instructions given for

Page 46

1 Avid AirSpeed 5000 Server OverviewThe chapter describes features and hardware of the Avid AirSpeed 5000 server. Depending on your server or model co

Page 47

Unpacking and Inspecting Your System2Unpacking Your SystemBefore you unpack your system, make sure the location is free of clutter and dust. Also, mak

Page 48 - Bracket assembly tabs

Unpacking and Inspecting Your System3Verifying ComponentsOnce you have unpacked everything, verify that you have the following components: cIf you are

Page 49

AirSpeed 5000 Server Hardware Components4nReadMe files are not in the box. They can be found online. You should always check online for the most up-to

Page 50

AirSpeed 5000 Server Hardware Components5AirSpeed 5000 Server Component List Comparison by ModelServer Components AirSpeed 5000 Server (4-channel mode

Page 51 - Front Panel Screws

2Legal NoticesProduct specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.This p

Page 52

AirSpeed 5000 Server Hardware Components6Avid AirSpeed 5000 Server - Front PanelsThe front of the Avid AirSpeed 5000 server provides access to ten (10

Page 53 - Drive carrier latch

AirSpeed 5000 Server Hardware Components7Data Drives Fault LED (red) Power/Activity LED (blue)Drive lockDrive carrier latchData Drive LED Functions

Page 54

AirSpeed 5000 Server Hardware Components8System Front Panel and LED Control PanelThe system has two buttons (Power and reset), and 5 LEDs located on t

Page 55

AirSpeed 5000 Server Hardware Components9Drive Array and Slot Locations (4-Channel Models)For 4-channel model server data integrity, RAID 50 configura

Page 56

AirSpeed 5000 Server Hardware Components10Drive Array and Slot Locations (2-Channel Models)For 2-channel model server data integrity, RAID 5 configura

Page 57 - Do one of the following:

AirSpeed 5000 Server Hardware Components11Avid AirSpeed 5000 Server - Rear PanelThe rear panel Avid AirSpeed 5000 server provides access to the power

Page 58

AirSpeed 5000 Server Hardware Components12System DrivesThere are two system drives accessible from the rear of the Avid AirSpeed 5000 server. The top

Page 59

AirSpeed 5000 Server Hardware Components13Ethernet PortsThe AirSpeed 5000 Server comes equipped with four Ethernet connectors. Although all four are f

Page 60 - Expansion Card

AirSpeed 5000 Server Hardware Components14VGA PortThere is one VGA port located on the rear of the Avid AirSpeed 5000 server. PCI-E Card SlotsThere ar

Page 61 - Monitor OUT 3

AirSpeed 5000 Server Hardware Components15Multi I/O Expansion Panel - Rear ViewThe included Multi I/O Expansion Panel is required if you plan to use a

Page 62 - Connecting Video Reference

3Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that

Page 63 - Connecting LTC

2 Installing the AirSpeed 5000 SystemThis chapter describes how to install an AirSpeed 5000 server on your site.Topics in this chapter include:• Insta

Page 64 - Connecting Ethernet

Installing Codecs On Your Video I/O Board (2-Channel Models Only)17Installing Codecs On Your Video I/O Board (2-Channel Models Only)2-channel model se

Page 65 - Network Connection

Installing Codecs On Your Video I/O Board (2-Channel Models Only)18AirSpeed 5000 Codec Module Kit Contents (2-Channel Models)For all AirSpeed 5000 2-c

Page 66 - Connecting Serial

Installing Codecs On Your Video I/O Board (2-Channel Models Only)19Electrostatic Discharge PrecautionsElectrostatic discharge (ESD) can damage disk dr

Page 67 - Connecting a GPIO Device

Installing Codecs On Your Video I/O Board (2-Channel Models Only)20Removing and Replacing the Server Main Cover (2-Channel Models)The AirSpeed 5000 se

Page 68

Installing Codecs On Your Video I/O Board (2-Channel Models Only)21To remove the VIO board from the chassis:1. Observe the safety precautions describe

Page 69 - Connecting the Power Cords

Installing Codecs On Your Video I/O Board (2-Channel Models Only)227. To disconnect the Video I/O board 1 (VIO 1), do the following:a. Remove the Powe

Page 70

Installing Codecs On Your Video I/O Board (2-Channel Models Only)238. Release the Hold Down Bracket using the thumbscrews, and then slide it out of th

Page 71 - Performing System Diagnostics

Installing Codecs On Your Video I/O Board (2-Channel Models Only)24Attaching the Codec Modules to the Video I/O BoardThis topic contains information o

Page 72 - Diagnostic Window Explained

Installing Codecs On Your Video I/O Board (2-Channel Models Only)253. Using the supplied set screws and a #2 Phillips head screwdriver, do the followi

Page 73

4The following disclaimer is required by Interplay Entertainment Corp.:The “Interplay” name is used with the permission of Interplay Entertainment Cor

Page 74

Installing Codecs On Your Video I/O Board (2-Channel Models Only)264. Reattach the SATA and Power cables for the Video I/O board (VIO 1) as follows:a.

Page 75 - Starting the Hardware Test

Installing Codecs On Your Video I/O Board (2-Channel Models Only)275. Replace the Hold Down Bracket by sliding it back into place. Once in place, tigh

Page 76 - Playing a Video Frame

Installing Codecs On Your Video I/O Board (2-Channel Models Only)286. Reattach the Card guide, and tighten the thumbscrews.nWhen reattaching the Card

Page 77 - To capture video:

Installing Avid AirSpeed 5000 Hardware in a Rack29Installing Avid AirSpeed 5000 Hardware in a Rack The Avid AirSpeed 5000 is designed for 19-inch (483

Page 78 - Testing Audio Outputs

Installing Avid AirSpeed 5000 Hardware in a Rack30• Circuit Overloading — Consideration should be given to the connection of the equipment to the supp

Page 79

Installing Avid AirSpeed 5000 Hardware in a Rack31Separating the Slide RailsYou need to separate the slide rails and attach the inner “movable” sectio

Page 80 - Testing Disk Performance

Installing Avid AirSpeed 5000 Hardware in a Rack32Attaching Inner Slide Rails to the Avid AirSpeed 5000Attach the inner slide rails that were separate

Page 81 - Diagnostic Test Failed

Installing Avid AirSpeed 5000 Hardware in a Rack332. Slide the square tabs through the holes in the front, vertical rack-mounting rail. Positioning th

Page 82

Installing Avid AirSpeed 5000 Hardware in a Rack345. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the fr

Page 83

Installing Avid AirSpeed 5000 Hardware in a Rack352. With the bracket assembly tabs aligning with the cut-out in the round hole adapter, swing the ada

Page 84 - Specifying a Computer Name

5SecureProductionEnvironment, Serv|LT, Serv|GT, Session, Shape-to-Shape, ShuttleCase, Sibelius, SIDON, SimulPlay, SimulRecord, Slightly Rude Compresso

Page 85 - Assigning an IP Address

Installing Avid AirSpeed 5000 Hardware in a Rack364. Insert the small (10-32) Phillips-head screws through the round-hole adapter and mounting rail, i

Page 86

Installing Avid AirSpeed 5000 Hardware in a Rack373. From the front of the rack enclosure, insert the large screws through the Avid AirSpeed 5000 and

Page 87

Installing the Avid AirSpeed 5000 Drives383. From the rear of the rack enclosure, secure the Panel to the rack with the large screws included with the

Page 88

Installing the Avid AirSpeed 5000 Drives394. Make sure the drive LEDs are on the bottom before you begin to slide the drive into the server.nWhen you

Page 89

Cabling Up the AirSpeed 5000 Server40Cabling Up the AirSpeed 5000 ServerOnce the AirSpeed 5000 server is securely installed in the rack, and the drive

Page 90 - Device Service

Cabling Up the AirSpeed 5000 Server41AirSpeed 5000 Server Connection InformationThe rear panel Avid AirSpeed 5000 server provides access to the power

Page 91

Cabling Up the AirSpeed 5000 Server42Multi I/O Expansion Panel Connection InformationThe included Multi I/O Expansion Panel is required if you plan to

Page 92

Cabling Up the AirSpeed 5000 Server43Connecting to the Multi I/O Expansion Ports on the ServerMake sure there is adequate space to run and connect the

Page 93 - AirSpeed 5000

Cabling Up the AirSpeed 5000 Server44t If your site does not require GPIO, or additional LTC capabilities, you can use the Reference and LTC breakout

Page 94

Cabling Up the AirSpeed 5000 Server45Connecting SDI Video InputsThe four SDI Video Input connections are marked on the rear of the AirSpeed 5000 serve

Page 95 - Re-imaging Your System

6ContentsUsing This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Symbols and Conventions .

Page 96

Cabling Up the AirSpeed 5000 Server46The following illustration shows the location of the SDI OUT video connectors on the rear of the AirSpeed 5000 ch

Page 97

Cabling Up the AirSpeed 5000 Server47The following illustration shows the location of the Auxiliary Monitor Output connectors on the rear of the AirSp

Page 98

Cabling Up the AirSpeed 5000 Server48Connecting Video ReferenceThis topic contains information on how to connect Video Reference to the rear of the Ai

Page 99 - 25. Click Remove

Cabling Up the AirSpeed 5000 Server49Connecting LTCThis topic contains information on how to connect LTC to the AirSpeed 5000 server. Depending on you

Page 100 - Preventative Maintenance

Cabling Up the AirSpeed 5000 Server50Converting BNC Connectors to XLROn the AirSpeed 5000 server, the LTC OUT connections require BNC. However, if you

Page 101

Cabling Up the AirSpeed 5000 Server513. For connecting to Shared storage (ISIS), only use the two right-most Ethernet cable to the ports labelled Port

Page 102

Cabling Up the AirSpeed 5000 Server52Connecting SerialThe following topic describes how to connect a serial controller device (such as an automation s

Page 103

Cabling Up the AirSpeed 5000 Server53nIf your Automation device uses an RJ45, you need to supply an RJ45 to DB9 converter to connect to the Multi I/O

Page 104

Connecting a Keyboard, Monitor, and Mouse54Connecting a Keyboard, Monitor, and MouseYou need to provide a standard USB compatible keyboard, monitor an

Page 105 - Monitor Application

Connecting the Power Cords55Connecting the Power CordsThe last step you must perform when cabling up your AirSpeed 5000 is to connect the power cords.

Page 106 - Accessing the Knowledge Base

7Removing the Video I/O Board (2-Channel Models) . . . . . . . . . . . . . . . . . . . . . 20Attaching the Codec Modules to the Video I/O Board. .

Page 107 - A Specifications and Notices

Turning On the Avid AirSpeed 5000 Server56Turning On the Avid AirSpeed 5000 ServerWhen you turn on the power to your Avid AirSpeed 5000 server, you mu

Page 108 - Environmental Specifications

Performing System Diagnostics57Performing System DiagnosticsThe AirSpeed 5000 Hardware Test is a diagnostic program that is designed to test the Avid-

Page 109 - Power Specifications

Performing System Diagnostics58Diagnostic Window ExplainedThe diagnostic window is divided into four sections:• The Information section displays revis

Page 110 - Video Channels

Performing System Diagnostics59Reviewing Hardware InformationThe Information section of the Diagnostic window displays hardware information.To check t

Page 111 - Parameter Specification

Performing System Diagnostics602. Click the Information icon.A text editor opens and displays the information as follows:Multi I/O Expansion Card- Ser

Page 112 - AVC-Intra)

Performing System Diagnostics61Starting the Hardware TestThe core test verifies the baseboard and VIO board information. If you want, you can run addi

Page 113 - Audio Specifications

Performing System Diagnostics624. Click Start.The test runs. Information about the test and a status bar appear.After the test sequence is finished, a

Page 114 - Conversion

Performing System Diagnostics633. In the Format field, select the video format that you want to test. 4. Select the Play Frame. Options are:t Color Ba

Page 115 - File Ingest/Exchange

Performing System Diagnostics64Testing Audio OutputsAudio testing allows you to configure the hardware to play audio tones from all of the audio outpu

Page 116 - Connection Specifications

Performing System Diagnostics654. Click Play Audio.The audio tone plays. You will hear the spoken number of the audio channel.5. To stop audio at any

Page 117

8Starting the Hardware Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Playing a Video Frame . . . . .

Page 118

Performing System Diagnostics66Testing Disk PerformanceDisk performance testing is designed to help Avid Customer Support Representatives investigate

Page 119 - Command Description

Performing System Diagnostics67Error LogIf an error is detected during a test, information about the error is recorded to the log file. The board info

Page 120

3 Configuring the AirSpeed 5000 for Your NetworkThis chapter describes network and Windows operating system parameters that need setting along with in

Page 121

AirSpeed 5000 Network Configuration Checklist69AirSpeed 5000 Network Configuration ChecklistThe following table provides a checklist of tasks that mus

Page 122 - Reference

AirSpeed 5000 Network Configuration Checklist704. In the Date and Time tab, click the Change date and time button.5. Set the date and time.6. Click OK

Page 123

AirSpeed 5000 Network Configuration Checklist71Assigning an IP AddressOnce you have the AirSpeed 5000 server connected to your network, you should ver

Page 124 - BNC Adapter - Attaches to

AirSpeed 5000 Network Configuration Checklist72To activate your Windows 7 Operating System:1. Determine if you have direct access to the Internet from

Page 125 - 1 LTC Single ended input

AirSpeed 5000 Network Configuration Checklist73(Optional) Creating a Windows User Account on the AirSpeed 5000Your AirSpeed 5000 system comes with two

Page 126

AirSpeed 5000 Network Configuration Checklist7411. Right-click on the new user you just created, and select Properties.The Properties dialog box for t

Page 127 - Warnings and Cautions

AirSpeed 5000 Network Configuration Checklist755. Right-click on Logins, and select New Login.The Login - New dialog box opens.6. On the General page

Page 128 - FCC Notice

9Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Power Specifications. .

Page 129 - LED Safety Notices

4 Installing Your Shared Storage and Device ServiceThis chapter contains some optional tasks you must perform based on how you are using the AirSpeed

Page 130 - (Hebrew LED Safety Notices)

Shared Storage and Device Service Checklist77Shared Storage and Device Service ChecklistThe following table provides a checklist of tasks that must be

Page 131

Shared Storage and Device Service Checklist78(Option) Installing the AirSpeed Multi Stream Device ServiceIf your site uses Avid iNEWS Command, Interpl

Page 132 - Japan EMC Regulations

5 Maintaining and Troubleshooting Your AirSpeed 5000This chapter contains information on how to perform preventative maintenance on your AirSpeed 5000

Page 133 - Taiwan EMC Regulations

Preventative Maintenance80Setting Up Remote Access to the AirSpeed 5000 ServerAirSpeed 5000 supports Microsoft Remote Desktop Protocol to enable remot

Page 134

Preventative Maintenance81Re-imaging Your SystemThis topic provides information on how to use the USB Flash Drive (UFD) provided to install a factory

Page 135

Preventative Maintenance82Loading the Windows 7 Pro Embedded Restore ImageThis topic contains information on how to load the Windows 7 Pro Embedded 64

Page 136 - 10. Replaceable batteries

Preventative Maintenance837. Select the Boot Device Priority menu. Then, do the following:t Make sure the 1st Boot Device displays the UFD that you ch

Page 137

Preventative Maintenance8418. Select the Boot Device Priority menu, and make sure the 1st Boot Device displays the RAID drive that you changed to on t

Page 138 - Product Information

Preventative Maintenance8524. Right-click on the E: drive next to Disk 1, and select Change Drive Letter and Paths...The Change Drive Letter and Paths

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